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News Archive
CAB Warns Of Used-Car Dealers
August 31, 2012
The Citizens Advice Bureau (CAB) has issued a warning over used-car dealers following a large number of complaints.
The CAB have said that they received around 12,000 complaints over the second quarter (April - June) this year. This is reportedly more than any other issue raised.
According to CAB the number of complaints raised regarding used-car dealers equalled 8% of all cases it dealt with in this period.
Apparently there was three times the number of complaints about independent used-car dealers than there were regarding private sellers or franchise dealerships.
Over 60% of the complaints related to faulty problems with the car and over 10% were related to salespeople giving wrong or misleading information regarding the vehicle.
Commenting on the figures, Chief Executive of CAB, Gillian Guy said:
"If you're not a motor head, stepping onto a used car dealer's forecourt can feel like entering a lion's den. But there are things consumers can do to protect themselves like looking out for unusually low mileage on an old car, which could mean it's been tampered with."
Young drivers looking for their first car are advised to seek recommendations on reliable motor traders before buying. An accident whilst driving could not only result in injury and other damages but would also mean a claim on their young drivers' insurance.
Chris Mason, MD for Motor Codes has recommended that buyers look for a seller that "operates to an existing motor industry code of practice."
Source: http://uk.autoblog.com/2012/08/29/4-000-complaints-a-month-over-used-car-dealers/
